Navigating the world of digital assets requires a strong focus on security. To help traders store and transact cryptocurrencies safely, exchanges implement various protective measures to safeguard accounts and user funds. This guide provides a detailed overview of how to engage in cryptocurrency trading securely.
Account Security
Login Password
Your login password is the first line of defense for account verification. It’s essential to create a complex and unique password that is at least eight characters long. We recommend using a combination of uppercase and lowercase letters, numbers, and special characters, avoiding obvious patterns. Do not include easily accessible personal information like your name, birthday, or phone number.
Examples of weak passwords to avoid:
- Bob123456
- BBX123
- wang19901201
Strong password examples:
- jF7#s4fc@NS6F
- Xj2p4#UCr@KvH83
For enhanced security, update your password periodically and consider using a reputable password manager. Never share your password with anyone—official support will never ask for it.
Account Binding
After registering, promptly bind your mobile number and email address to your account. This adds a critical security layer, allowing you to recover access if you lose your password. You can use either your mobile number or email to log in once both are verified. Keep these contact details secure.
Two-Factor Authentication
We highly recommend enabling two-factor authentication (2FA) using Google Authenticator. This app generates a dynamic six-digit code that refreshes every few seconds. To set it up, download the app, scan the QR code provided in your account security settings, or enter the secret key manually. During login or sensitive actions, you’ll be prompted to enter the current code from the app.
Fund Security
Withdrawal Password
Your withdrawal password is a six-digit numeric code that authorizes transactions and fund withdrawals. Avoid using easily guessable sequences like your birthday, ID number, or phone number. Store this password securely, ideally using a password manager, and never disclose it to others.
Personal Wallet Safety
Safeguard your wallet’s Keystore file, private key, and recovery phrase—these are essential for wallet recovery and transfers. Set a strong, unique wallet password and avoid storing sensitive information in insecure locations like screenshots, emails, or social media apps.
👉 Explore secure wallet management strategies
Secure Withdrawals
When withdrawing funds, verify the wallet address and type for the specific cryptocurrency. Carefully read the important notes on the withdrawal page to prevent errors that could lead to irreversible losses. Always withdraw to a personal wallet address, not to ICO fundraising or smart contract addresses, as this may result in permanent loss of assets.
Withdrawals are processed through manual reviews to enhance security. For large withdrawals, verification specialists may contact the account holder via phone or email. All operations occur within the official platform—never comply with external transfer requests claiming to be from support.
Transaction Security
Fiat Trading Safety
All merchants on the platform are verified and have collateral deposited, ensuring reliable conversions. Users must complete KYC verification and mobile binding before engaging in over-the-counter (C2C) fiat trading. Always use your registered identity and bank cards for payments to avoid order cancellation by merchants.
When purchasing USDT, include the specified identification number in your transfer remarks to prevent processing delays.
Preventing Phishing Attacks
Phishing attacks involve fraudulent attempts to obtain sensitive information like account credentials or IDs through disguised communication. Criminals often mimic official websites to trick users into revealing data.
To protect yourself:
- Use updated browsers like Google Chrome or other reputable options.
- Avoid installing unverified browser extensions.
- Double-check the URL in the address bar before logging in.
If you encounter a suspicious site, screenshot it and report it to official support. Never share personal details with anyone claiming to be from the support team.
Frequently Asked Questions
What makes a strong cryptocurrency exchange password?
A strong password includes uppercase and lowercase letters, numbers, and special characters, with no personal information. It should be at least eight characters long and stored securely.
Why is two-factor authentication important?
2FA adds an extra layer of security by requiring a dynamic code from an authenticator app during login, reducing the risk of unauthorized access even if your password is compromised.
How can I avoid phishing scams?
Always verify the official website URL, avoid clicking on suspicious links, and never share login details or sensitive information via email or social media.
What should I do if I lose access to my account?
Use the bound mobile number or email to reset your password via the official recovery process. Contact support if you encounter issues.
Are there risks in withdrawing to wrong addresses?
Yes, transferring cryptocurrencies to incorrect addresses (e.g., smart contracts) can lead to permanent loss. Always double-check the recipient address before confirming.
How does manual withdrawal review enhance security?
Manual checks help detect unusual activity, and large withdrawals may involve direct confirmation with the account holder, preventing unauthorized transactions.
By following these guidelines, you can significantly reduce risks and trade cryptocurrencies with confidence. Stay vigilant and prioritize security in every transaction.