Your OKX User ID (UID) is a unique identifier assigned to your account on the platform. Think of it as your account's fingerprint — distinct to you and essential for various activities and verifications. It serves as a critical reference point for support inquiries, security checks, partnership programs, and specific transaction processes.
Keeping your UID accessible simplifies many procedures. It helps in swiftly retrieving account details, participating in referral campaigns, and resolving issues through customer support. Having it on hand ensures you can quickly access platform features and receive assistance.
Locating Your UID in the Mobile App
Follow these steps to find your User ID using the OKX mobile application:
- Tap the Menu icon located in the corner of the screen to navigate to the User Center.
- Select Profile & Settings at the top of the menu.
- Your UID will be displayed in the Profile section. To copy it, tap the Copy icon next to the number.
This method provides a straightforward way to access your identification details while on the go.
Finding Your UID on the Website
If you prefer using the desktop platform, here’s how to locate your UID:
- Log in to your account and hover your cursor over the Profile option in the navigation menu.
- While hovering, a dropdown menu will appear showing your User ID.
- To copy your UID, click the Copy button visible next to the number. Your UID is located within Profile > Personal Info.
This offers a quick way to identify and copy your UID during desktop sessions.
Why Your User ID Matters
Your UID is more than just a random string of numbers. It plays a fundamental role in:
- Account Security: It helps verify your identity during interactions with support or security protocols.
- Efficient Support: Providing your UID to customer service representatives allows them to quickly locate your account and resolve issues.
- Program Participation: Many promotional, referral, or partnership programs require your UID for enrollment and tracking.
- Transaction Verification: Certain transfers or platform actions may need your UID for confirmation.
👉 Explore your account security settings
Keep your UID confidential, just as you would with other sensitive account information. Avoid sharing it publicly to prevent unauthorized access to your account details.
Frequently Asked Questions
What exactly is an OKX UID?
An OKX UID is a unique numerical identifier assigned to each user upon registration. It distinguishes your account from others on the platform and is used for internal identification across various services.
Is my UID the same as my username or email?
No, your UID is a separate, unique number used primarily for backend account identification. Your username and email are used for login and communication, while the UID is a non-changeable reference number.
Should I share my UID with others?
You should only share your UID with official OKX support staff during help requests or for verified program registrations. Do not share it publicly or with unverified parties to maintain account security.
What should I do if I cannot find my UID?
If you’re unable to locate your UID using the standard methods, the best course of action is to contact OKX customer support directly. They can help you recover it after verifying your identity.
Can I change my User ID?
No, your UID is a permanent, unchangeable identifier linked to your account. It remains the same for the lifetime of the account.
Is the UID required for logging in?
No, you do not use your UID to log in. Logins are performed using your registered email, phone number, or username, along with your password and 2FA credentials.
👉 Get help from customer support
Remember, your User ID is a key piece of your account information. Store it securely and use it wisely whenever required for platform-related activities.